Global china store|环球中国商店

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Privacy Notice

All information gathered by GlobalChinaStore.com is kept strictly confidential and will not be distributed to any company or individual. The information gathered on this site will only be used to make sure that your order gets delivered to you in a timely manner.

When you place an order, we need to know your name, e-mail address, mailing address, phone number and expiration date. This allows us to process and fulfill your order promptly, and to notify you of your order status.

We may contact you from time to time regarding your order status or about products or specials that we think you may be interested in. If you do not wish to receive these notifications, we will honor your request not to send them to you.

Security Features

We have taken strong measures to ensure your payment information is processed securely, confidentially, and accurately online. Security is our top priority and we understand the need for secure online ordering.
utilizes the Secure Sockets Layer (SSL), an advanced encryption technology that makes it virtually impossible for unauthorized parties to read or intercept any information you send us.

This advanced technology has made shopping online significantly safer than using your credit card at a restaurant or department store.

 

Returns:

Q:What is your return or exchange policy?
A:Our 20-Day Return Guarantee:
Customer satisfaction is our top priority.
If you are not satisfied with your purchase or wish for an exchange, simply return the item(s) in its original condition within 20 days of receipt.
Shipping & handling cost are not refundable.
How to Make Return or Exchange?
Place item(s) in the original shipping carton, or any kind of packaging that protects the item (i.e.: padded envelope, box).
Include a copy of the invoice and indicate on the back of the invoice the reason you are returning the item(s) (e.g. item did not fit).
Our Return Address:

Attn: Returns Department

FUJIAN LINWEI LANTERN COMPANY

NO.58 TAOZHU ROAD JIANOU FUJIAN CHINA 353100

phnoe: (0)599 3861 016

A refund will be issued, excluding shipping and handling fees, within 12 business days of receiving your returned package.
Return postage fees are only refunded if the return is due to an error on our part.
Refunds are issued against the same credit card you used to pay for the original order.
For orders that originally received FREE SHIPPING:: To qualify for Free Shipping, your final purchase has to be at least at the Free Shipping offer.

If your final purchase, after all returned items are credited, is less than our Free Shipping offer, the actual shipping cost will be deducted from the refund.amount

Q: What if I refused my package when it arrives?
A:Return postage fees are only refunded if the return is due to an error on our part.
If you refused the package when it arrives, our carrier will charge us for the return shipping.
Consequently, the send and return shipping will be deducted from your refund.

Q: When will I receive my refund or a return or claim?
A:Refund on returns will be issued, excluding shipping and handling fees, within 12business days of receiving your package.

Q: How do I cancel or change my order?
A:For all of our orders, we have an invoicing process and shipping process.
May Cancel or Change:
If your recently placed order has not yet entered the shipping process, you may change or cancel your order at no additional cost.
We ship all orders as soon as possible. In order to request a cancellation or change, it is best to contact us.
May NOT Cancel or Change
If your order has already entered the shipping process, it can't be cancelled.
However, you may return the order subject to that item's return policy.
All shipping cost, including return shipping, is non-refundable in these cases.
In these rare cases, if you refused the package when it arrives, our carrier will charge us for the return shipping.
Consequently, the return shipping will be deducted from your refund.